GENERAL POSTAGE INFORMATION
- I send all parcels via Royal Mail. Prices charged for postage are exact and based upon the weight of your items.
- Postage costs can be checked on the Royal Mail price checker here: https://www.royalmail.com/price-finder - I do not include any additional costs for packaging materials.
- Free Local collection is not available.
International Buyers are responsible for any customs and import taxes that may apply.
We cannot be held responsible for postage delays due to customs or external pressures such as covid-19
PROCESSING TIME (the time I need to prepare and make your order):
My current process time is 3-5 days. Each of my items are handmade to order by me. During the busy Christmas period this time may increase - please check the home page of my website for the most up to date time frame. Please be aware I am a sole trader and work alone so during busy times it might take me up to 24 hours to reply to your messages.
ESTIMATED SHIPPING TIMES (after processing time and when your parcel has left our office):
UK: 1-3 Business Days (First Class) / 2-5 Business Days (Second Class)
Europe: 7-10 Business Days
America: 10-14 Business Days ( on rare occasions shipping to the US from the UK can take up to 21 days)
Australia, New Zealand and Oceania: 10 -14 Business Days
*** PLEASE ENSURE YOU ADD YOUR COUNTRY WHEN CHECKING OUT SO APPROPRIATE POSTAGE IS APPLIED TO YOUR ORDER - IF UK POSTAGE IS APPLIED TO AN INTERNATIONAL ORDER YOUR ORDER WILL BE CANCELLED ***
HOW ARE ITEMS POSTED?
I take every care to package your item to ensure it arrives with you in perfect condition. I use recyclable or biodegradable materials and I reuse any packaging where possible. I try not to use unnecessary packaging.
GIFT WRAP OPTIONS
I do offer gift wrap on some of the items I have for sale. You can select this during checkout for an additional cost. Gift messages can also be included - please feel free to message me if you'd like something specific.