General Information: 

Items are sent via Royal Mail - you choose the delivery option during checkout. 

Shipping upgrades are also available. 

Please note from 1-1-21 international shipping is not currently available until further notice.

PROCESSING TIME:

The time I need to prepare your order for shipping. My current process time is 3-5 days. If you order more than one item this timeframe may be slightly extended. Each of items are handmade to order. During busy periods between Oct - Dec process times may vary but I will update my shop banner to show this.

ESTIMATED SHIPPING TIMES:

UK: 3-5 Business Days (posted with 2nd class)
Europe: 7-10 Business Days (posted international standard)
America: 21 Business Days (this is standard post as only tracks delivery, not each stage of the parcels journey)
Australia, New Zealand and Oceania: 21 Business Days (posted international standard)
FROM 1ST JAN 21 I am no longer taking international orders due to Brexit implications - I apologise for the inconvenience.

CUSTOMS AND IMPORT TAXES :
Buyers are responsible for any customs and import taxes that may apply. Please be aware of any custom laws/ limits in your own country. I will complete all paperwork in accordance with UK custom regulations. 

I cannot be held responsible for delays due to customs.

HOW ARE ITEMS SHIPPED?:

I take every care to package your item to ensure it arrives with you in perfect condition.  I use recyclable or biodegradable materials and I reuse any packaging where possible.  I try not to use unnecessary packaging.  

GIFT WRAP OPTIONS

I do offer gift wrap on some of the items I have for sale. You can select this during checkout for an additional cost. Gift messages can also be included - please feel free to message me if you'd like something specific.