PROCESSING TIME:

The time I need to prepare your order for posting.  My current process time is 5-7 days. Each of my items are handmade to order.


ESTIMATED SHIPPING TIMES:

UK: 1-2 Business Days

Europe: 7-10 Business Days

America: 10-14 Business Days ( on rare occasions shipping to the US from the UK can take up to 21 days)

Australia, New Zealand and Oceania: 10 -14 Business Days


CUSTOMS AND IMPORT TAXES :

Buyers are responsible for any customs and import taxes that may apply. We cannot be held responsible for delays due to customs.


HOW ARE ITEMS SHIPPED?:
 
I take every care to package your item, each bauble for example, is wrapped in tissue paper and placed in a white gift box with one of my logo stickers.  To ship, I then package it in bubblewrap and inside a brown shipping box which we then wrap in recycled brown paper and secure with brown packing tape. I  know how exciting it is to receive "happy mail" in the post so ensure your item is packaged properly with a smile.

I also offer a free gift wrap service so let me know if you would like me to wrap your gift and include a small gift card.


POSTAGE COSTS INCLUDE THE COST OF BOTH POSTAGE AND PACKAGING