privacy policy

Effective Date: 9/9/2025 when new website is live.

At Georgina Kay Designs, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our website and services.

When you interact with our website, we may collect the following types of information:

• Personal details: name, email address, billing and delivery addresses, phone number.
   
• Payment details: processed securely through our payment providers (we do not store your card details).
   
• Order details: items purchased, order history, and related information.
   
• Technical data: IP address, browser type, device information, and cookies.
   
• Marketing preferences: whether you wish to receive promotional emails.
   

We use your personal information to:

• Process and deliver your orders.
   
• Communicate with you about your purchase.
   
• Send you updates, promotions, or newsletters (if you have subscribed).
   
• Improve our website and customer experience (using cookies and analytics).
   
• Comply with legal and tax obligations.
   

We use cookies to:

• Enable website functionality (e.g., shopping basket).
   
• Understand how visitors use our site via Google Analytics.
   
• Improve our services and marketing.
   

You can manage or disable cookies in your browser settings. For more details, visit Google’s Privacy Policy.

If you subscribe to our mailing list, we may send you updates and offers by email. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

We only share your personal data with trusted third parties when necessary to provide our services, such as:

• Payment processors.
   
• Delivery and courier services.
   
• IT and analytics providers (e.g., Google Analytics).
   

We do not sell or rent your information to third parties.

We will retain your personal information only for as long as necessary to fulfil orders, meet legal obligations, or resolve disputes.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate information.
   
• Request deletion of your data (where applicable).
   
• Object to certain processing (e.g., marketing).
   
• Withdraw consent at any time (where consent is the basis for processing).
   

To exercise these rights, please contact us using the details below.

We take reasonable measures to protect your personal data against loss, misuse, or unauthorised access.

If you have any questions about this Privacy Policy or how we handle your data, please contact us.